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Spencer's Profile

Experience Summary

I am a Customer Service trainer for Briitsh Airways, im also a Cabin Manager for them, leading a team of 11 on board with 270 cutomers. I was a Area Visual Manager for Arcadia previous to this., incharge of store layout, window design / setup and staff training for 56 stores in the south east including central london. I am fully skincare trained for Estee Lauder, Biotherm, Elemis, Lancome and fragrance trained for The Boss Group,P&G group and many other houses. I have a vast knowledge within this industry starting from when i was 19 in a department store, the high st and airside selling ongoing today. I have a huge customer service experience and am very worldy wise, self motivated, high personal standards and grooming. I am a role model within my job at Ba. View my contact details, availability, and stats.




First language: English

Extra Information

  • Airport Passholder

    Issued at london Gatwick still open, can be used in lhr also, working for Baa and Wdf ongoing

  • Assistant Event Manager

    Fontwell/Brighton Races Hardings Caterers Glorious Goodwood 2008

  • Chef

    Hotel/Catering Management Nat Diploma

  • Conferences

    Opticians Conference Brighton Corn Exchange 2008

  • Data Capture

    Sainsburys Points card 2007

  • Demonstration

    Apple iphone 2007

  • Fragrance / Counter Cover

    Ongoing Elemis/Lancome/E.Lauder/Armani/Boss/Chanel/Biotherm/Mac/P&C World Duty Free and Boots/SuperDrug

  • Hospitality

    Hardings Catering, various catering events Brighton 2008/9

  • In-store / Store approved

    World Duty Free LGW

  • Leafleting


  • Merchandising

    Arcadia Group 1990-2000, Asda

  • Modelling

    Until Age 20

  • Mystery Shopping


  • Presenting

    Facillitator/Trainer At British Airways

  • Sales

    BSSA in Retail Selling Distinction

  • Sampling

    Asda wines

  • Bar Person

    Full bar knowledge- Nat Dip Hotel Management

  • Car Driving License


  • Computer Skills (Novice)

    Basic Computer knowledge, personal laptop

  • First Aid Certificate

    Fully trained as Air Cabin crew British Airways life saver

  • Health / Hygiene Cert

    Full 2008

  • Own Transport


  • Public Speaking

    Customer Service trainer and facillitator British Airways

  • Qualifications

    National Diploma Hotel Management, BSSa in Retail Selling Distinction


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