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Malita's Profile

Experience Summary

• A positive, proactive and results-driven individual. • Experienced in working with leading brands in the competitive retail and technological industries with the primary focus on exceeding expectations for customer service delivery whilst ensuring optimum brand impact • Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. • Enjoys being part of a successful and productive team, and thrives in highly pressurised and challenging working environments. View my contact details, availability, and stats.

Experience

Other Experience

I have professional qualifications and certificates in Tap, Jazz, Ballet, Modern and Contemporary dancing. I have also street danced for over 5 years with a large dance firm, I have appeared on BBC children in need and also performed at various shows all over the UK.

Skills

Languages

First language: English

Extra Information

  • Assistant Event Manager

    Have helped organise various charity projects within my community to promote a more positive youth culture.

  • Costume and Character

    Have been doing various acting work over 6 years, worked on high profile campaigns and played leading roles in large scale productions in the London area.

  • Credit Card Trained

    Have taken transactions via credit card when doing telesales and have also sold credit cards in airports to potential customers passing by.

  • Data Capture

    Have worked on corporate accounts thus had to have very accurate data colecting and inputting skills. Also had to develop a wide knowledge for different systems that are in place.

  • Demonstration

    Demonstrated laptops, cameras, ipods, printers and food for various well-known brand companies in large stores to passing customers.

  • Event Management

    Organised a large conference for potential corporate clients in a hotel in order to show them the benefits of joining the I.T system we had to offer. Had to manage catering staff, door staff and entertainers.

  • Fragrance / Counter Cover

    Worked in Debenhams and promoted new fragrances and make up lines that had been released.

  • Hospitality

    Worked as a Silver Service Waitress in a Hotel, also worked in various local restaurants.

  • In-store / Store approved

    Worked on tils and also worked on instore demontrations for large well known brands.

  • Leafleting

    Handed out leaflets for large events, products and party nights.

  • Merchandising

    Worked on merchandising for digital UK in PC world stores, had to train staff on various aspects of the digital switchover and make sure that all staff had completed online tests.

  • Modelling

    Catwalked for up and coming designers, modelled for catalogues and featured in successful music videos.

  • Mystery Shopping

    Mystery shopped for large clients, must be very accurate in analysis of individual performance. Also must be realistic as a customer- thoroughly enjoyed this.

  • Presenting

    Presented comedy nights, beauty pageants and also fashion shows.

  • Roadshows

    Worked on roadshows at large festivals and carnivals promoting alcoholic beverages.

  • Sales

    Worked in most sales roles; business to business, telesales, door-to-door, instore sales, contract sales and credit card sales.

  • Sampling

    Sampled various products as a student and completed masses of surveys

  • Technology

    Received an ample amount of training from well known brands in the technological industry on printers, cameras, laptops, phones, ipods and tv's

  • Acting

    Have acted in various large productions in London

  • Bar Person

    Worked in local bars and pubs

  • Computer Skills (Advanced)

    Worked on different systems as an accounts assistant; used Agency Plus, SAGE, compatible with all microsoft office programs especially Excel, Outlook, Access and Word. Also able to use billing systems such as ICE, Bsmart, ECOES, Proteus, Xoserve and Rainbow.

  • Computer Skills (Novice)

    Able to browse the internet for necessary research needed. Able to communicate effectively using internet technology i.e webcam, skype, emails and social networking sites.

  • CRB

    Passed every CRB check

  • First Aid Certificate

    First Aid qualified

  • Make Up Artist

    Basic make-up artist skills from previous job role for large make-up firm within Debenhams

  • Public Speaking

    Had to demonstrate various products to clients and also publicly present new products that other clients have released

  • Qualified Dancer

    Qualifications in Tap, Jazz, Modern, Ballet and Contemporary

  • Roller Skating / Blading

    Able to roller skate/blade

  • Qualifications

    11 GCSE's all at A-B A level; Mathematics, Economics, Psychology, Biology all at B-C Mathematics, Statistics and Finance Bsc (results pending)

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