Spencer's Profile
Experience Summary
I am a Customer Service trainer for Briitsh Airways, im also a Cabin Manager for them, leading a team of 11 on board with 270 cutomers. I was a Area Visual Manager for Arcadia previous to this., incharge of store layout, window design / setup and staff training for 56 stores in the south east including central london.
I am fully skincare trained for Estee Lauder, Biotherm, Elemis, Lancome and fragrance trained for The Boss Group,P&G group and many other houses.
I have a vast knowledge within this industry starting from when i was 19 in a department store, the high st and airside selling ongoing today. I have a huge customer service experience and am very worldy wise, self motivated, high personal standards and grooming. I am a role model within my job at Ba. View
my contact details, availability, and stats.
Experience
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Skills
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Languages
First language: English
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Extra Information
Airport Passholder
Issued at london Gatwick still open, can be used in lhr also, working for Baa and Wdf ongoing
Assistant Event Manager
Fontwell/Brighton Races Hardings Caterers
Glorious Goodwood 2008
Auditing
Automotive
Chef
Hotel/Catering Management Nat Diploma
Conferences
Opticians Conference Brighton Corn Exchange 2008
Costume and Character
Credit Card Trained
Data Capture
Sainsburys Points card 2007
Demonstration
Event Management
Exhibitions
Fragrance / Counter Cover
Ongoing Elemis/Lancome/E.Lauder/Armani/Boss/Chanel/Biotherm/Mac/P&C World Duty Free and Boots/SuperDrug
Hospitality
Hardings Catering, various catering events Brighton 2008/9
Installation
In-store / Store approved
Leafleting
Merchandising
Arcadia Group 1990-2000, Asda
Modelling
Mystery Shopping
Off Trade Sales
On Trade Sales
Presenting
Facillitator/Trainer At British Airways
Rigging
Roadshows
Sales
BSSA in Retail Selling Distinction
Sampling
Security
Technology
Van Sales
Acting
Bar Person
Full bar knowledge- Nat Dip Hotel Management
Car Driving License
Computer Skills (Advanced)
Computer Skills (Novice)
Basic Computer knowledge, personal laptop
CRB
Face Painting
First Aid Certificate
Fully trained as Air Cabin crew British Airways life saver
Health / Hygiene Cert
HGV Driving License
Make Up Artist
Motorcycle License
Nail Technician
Own Transport
Public Speaking
Customer Service trainer and facillitator British Airways
Qualified Dancer
Roller Skating / Blading
Qualifications
National Diploma Hotel Management, BSSa in Retail Selling Distinction