Louise's Profile
Experience Summary
An enthusiastic and conscientious team player with excellent communication skills and a passion for delivering outstanding customer service. Proven ability to adapt confidently to new situations, and to use own initiative to handle challenges calmly and efficiently as they arise. Confident, polite telephone manner and a friendly, positive approach towards both clients and colleagues. Previous supervisory roles demonstrate an aptitude for motivating and leading fellow team members, and reliability in positions of trust and responsibility. View
my contact details, availability, and stats.
Experience
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Other Experience
Extensive front of house restaurant, bar and resort work which has further honed my interpersonal and organisational skills, and involved constant interaction with the consumer. In these roles I have experienced a diversity of nationalities, ages and social classes and adapted to provide excellent customer service in each situation.
Skills
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Other Skills
Excellent customer relations
Efficient and proactive
Ability to problem solve and deal with challenging situations under pressure
Experience of motivating and leading a team
Confidence in positions of responsibility
Experience of setting up and driving promotional campaigns
Languages
First language: English
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Extra Information
Airport Passholder
Assistant Event Manager
Auditing
Automotive
Chef
Conferences
Royal and Sun Alliance AGM,Queen Elizabeth II Conference Centre - registration, ushering, helping with mics etc
Costume and Character
Virgin.net leafletting whilst salsa dancing through Soho, SpinVox advertising campaign, Victorian costume job for London Bridge Vaults Xmas parties, Air-hostess themed waitressing/hostessing for party at the Design Museum
Credit Card Trained
Nectar card sign ups-Sainsburys
Data Capture
Demonstration
Beauty demo - Vichy skin cream
Event Management
Exhibitions
Olympia Event Show - leafletting/promoting for client stand, Golf Show at London Excel, Internet World Exhibition - leafletting/sampling for Affiliate Future
Fragrance / Counter Cover
Hospitality
Executive Box and private members dining for prestigious events at Lords, Wembley, The Brit Oval, Ascot, Stamford Bridge and Twickenham (Hostessing, plated waitress service and bar work) Hostess work at a private members club in Mayfair, Hostess for Lighthouse Club Xmas lunch at Park Lane Hotel2008/2010, restaurant/bar work - London and Greece, Hostess for GQ party at St Pancras, Hostess for Chelsea FC centenary dinner 2005,Hostess/front of house at an exclusive luxury eco-resort in the Whitsundays, Australia
Installation
In-store / Store approved
Tesco, Boots, Sainsburys, Marks and Spencer, Primark, Budgens, WhSmiths
Leafleting
Virgin, WhSmiths, Pokerplex
Merchandising
Modelling
Adscreens at International Food and Beverage Advertising Awards
Mystery Shopping
University of Nottingham careers service
Off Trade Sales
On Trade Sales
Presenting
Rigging
Roadshows
Dolmio Roadshow - hot sampling and "Beat the Goalie" activity
Sales
British American Tobacco - cigarette kiosk at Summer festivals including Bestival and Lovebox
Sampling
Ryvita, Wrigleys, Budgens products, Marks and Spencer's new snack product, Kraft, L'Oreal, Cadburys, Kettle Chips, Phillips LED lightbulbs
Security
Technology
Van Sales
Acting
Bar Person
Nightclub bartender in Greece, Barwork at The Butcher's Hook Pub, Fulham, Bartending at private member's bar/executive boxes for various sporting events at Wembley, Oval, Lords, Twickenham, Ascot and Stamford Bridge, Wine, beer and cocktail service at Paradise Bay Eco Escape, Whitsundays, Australia. Responsible Service of Alcohol certified (required in Australia)
Car Driving License
Computer Skills (Advanced)
Computer Skills (Novice)
Word processing, Excel, Internet, Hotel bookings and reservation system
CRB
Face Painting
First Aid Certificate
Senior First Aid certificate (Australia)
Health / Hygiene Cert
HGV Driving License
Make Up Artist
Motorcycle License
Nail Technician
Own Transport
Public Speaking
Qualified Dancer
Roller Skating / Blading
Qualifications
University of Nottingham BSc. Psychology (2.1)
Harrow College 4 A Levels (A,A,A,B)
Malvern Girls’ College 8 GCSEs (A*/A)